Quality Essentials Interactive Training Series

This series will detail and demonstrate the fundamental Quality Management System (QMS) concepts and principles, show the value in using the QMS tools and explain how to avoid/overcome the potential barriers to implementing a successful Quality Management System.

Topics include: Management’s Role in QMS Success, Assessing Training Needs & Effectiveness, Identifying, Developing & Mapping Key Processes, Measuring Success, Optimizing Customer Satisfaction, Selecting and Evaluating Suppliers, Continual Improvement and Managing Problems, Auditing for Value.

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